Who we are
Our website address is: https://www.cairnscrematorium.com.au
The legal entity running this website is Cairns Crematorium Funeral Home & Memorial Gardens. Our ABN is 83 126 644 059.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
When you use our contact form, certain information is essential. We capture your provided name & email address, as well as any comments you may make to us regarding your reason for contacting us.
These contact details are only kept for as long as they provide customer service purposes, but we do not use the information submitted through them for marketing purposes. Nor do we transmit these details to any third party.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Our website uses Google Analytics to track user actions and enhance our website to suit user’s needs. For each visitor that reaches the website, we expressively collect the following non-personally identifiable information, including but not limited to: browser type, version and language, operating system, pages viewed while browsing the website, page access times and referring website address. This collected information is used solely for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this website. You can find more information regarding Google Analytics and how they treat any data collected on their help page.
We may at times share this generalised data with other companies who work on our website, such as SEO/I.T. consultants, purely for website improvements. But we will never sell or publicly share our data.
Who we share your data with
Some technologies used on our site may require us to send certain data to them. These services may include the following companies:
Please consult their privacy policies to learn more about how they handle any data they receive.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Our Google Analytics data is retained for up to 26 months.
Any data received via our contact form is retained indefinitely.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
You can contact us via our contact page with any questions regarding privacy.
How we protect your data
Our website uses secure HTTPS encryption, as well as employing several other encryption and security methods to safeguard both our website and your data.
If you create an account with our website, we may also require you to use 2 factor authentication, which greatly enhances the security of your account and associated data.
What data breach procedures we have in place
As required under law, we will report any known data breach within 72 hours.
What third parties we receive data from
Some technologies used on our site may require us to receive data from third parties. These services may include the following companies:
Please consult their privacy policies to learn more about how they handle any data they receive or distribute.